Official Documents and Letters

Please note: the Official Documents and Letters service through our Online Store has re-opened but continues to operate on a remote and reduced model, in line with the majority of University services. As a result, the team have had to significantly adjust their processes and they are not currently able to work to published timescales. Under usual circumstances, orders can take up to 28 days to turn around – this may now take up to 60 days in the current situation.

Award transcripts can be requested if you graduated or have withdrawn from the University of Cumbria from 2007 onwards. An award transcript can be requested at a cost of £25 per transcript. These documents can take up to 28 working days to produce.

If you are not able to find the document you are looking for or have any queries please contact [email protected]

If you choose to have this document sent by courier there will be an additional cost of £60 at the checkout. This will provide a more secure delivery. If you wish to use a courier, please note that they will not deliver to PO Box addresses. There is no additional charge for postage to UK addresses. If you wish to arrange your own courier collection you will need to send the waybill to the assessment team by email to enable the collection of your documents.

Important Information - please read before ordering:

• This order is only for students who graduated or withdrew from the University of Cumbria after 2007.
• Award transcripts confirm your final award classification along with a breakdown of modules and marks.
• Withdrawal Transcripts (for those who left without graduating) will be printed on the official Award Transcript paper, and will include a list of the marks received while studying here, but will not include any final classification.
• If you have an additional form or cover note which you need us to include with your transcript order, please email this to [email protected] quoting your order reference number, after you have placed your order. A member of our team will then ensure that this document is sent out with your transcript as required.
• Full Professional Course Transcripts can be ordered here – link to Professional courses product 

Please note: the Official Documents and Letters service through our online store has re-opened but continues to operate on a remote and reduced model, in line with the majority of University services. As a result, the team have had to significantly adjust their processes and they are not currently able to work to published timescales. Under usual circumstances, orders can take up to 28 days to turn around – this may now take up to 60 days in the current situation.

All students receive an award certificate once they have graduated or exited from their course. A single duplicate certificate can be requested at a charge of £45.

Certificates are available for University of Cumbria awards ONLY. If you require a certificate from Lancaster University or University of Central Lancashire please visit the following links:

• Lancaster University
• University of Central Lancashire

You can also request delivery via a courier at an additional cost of £60. The delivery fee will appear on the order summary screen if this option is selected.

If you are not able to find the document you are looking for or have any queries please contact [email protected]

Duplicate certificates can take up to 28 working days to produce and dispatch, regardless of the method of delivery ordered; therefore, ordering a courier will not guarantee delivery within a particular timeframe. Couriers will not usually deliver to a PO Box address. If you require your purchase to be delivered overseas please remember to purchase your postage using option. There is no additional charge for postage to UK addresses. If you wish to arrange your own courier collection you will need to send the waybill to the assessment team by email to enable the collection of your documents.

Please note: the Official Documents and Letters service through our online store has re-opened but continues to operate on a remote and reduced model, in line with the majority of University services. As a result, the team have had to significantly adjust their processes and they are not currently able to work to published timescales. Under usual circumstances, orders can take up to 28 days to turn around – this may now take up to 60 days in the current situation.

A Confirmation of Study document can be requested at a cost of £20.

For University of Cumbria Students who commenced study from September 2007 onwards

If you are not able to find the document you are looking for please contact [email protected]

Confirmation of Study will confirm your final award classification, along with a list of the modules, marks and grades where available.  These documents can take up to 28 working days to produce. This does not include the delivery period.

 Information - please read before ordering:

• If you choose to have this document sent by courier there will be an additional cost of £60 at checkout. This will provide a more secure delivery and in some instances a quicker delivery service. If you wish to use a courier, please note that they will not deliver to PO Box addresses.

 If you have any queries, please email [email protected]

Please note: the Official Documents and Letters service through our online store has re-opened but continues to operate on a remote and reduced model, in line with the majority of University services. As a result, the team have had to significantly adjust their processes and they are not currently able to work to published timescales. Under usual circumstances, orders can take up to 28 days to turn around – this may now take up to 60 days in the current situation.

A Confirmation of Study document can be requested at a cost of £20.

St Martin’s College 1999 to 2007: Confirmation of Study available to include marks and grades where available.

Cumbria Institute of the Arts 2005 to 2007: Confirmation of Study available to include marks and grades where available.

If you are not able to find the document you are looking for or have any queries please contact [email protected]

Confirmation of Study will confirm your final award classification, along with a list of the modules, marks and grades where available.  These documents can take up to twenty-eight working days to produce. This does not include the delivery period.

 Information - please read before ordering:

• If you graduated or exited before 1999 for St Martin’s College or 2005 for Cumbria Institute of the Arts this information is no longer available.
• If you choose to have this document sent by courier there will be an additional cost of £60 at checkout. This will provide a more secure delivery and in some instances a quicker delivery service. If you wish to use a courier, please note that they will not deliver to PO Box addresses.

If you have any queries, please email [email protected]

Please note: the Official Documents and Letters service through our online store has re-opened but continues to operate on a remote and reduced model, in line with the majority of University services. As a result, the team have had to significantly adjust their processes and they are not currently able to work to published timescales. Under usual circumstances, orders can take up to 28 days to turn around – this may now take up to 60 days in the current situation.

Professional Award transcripts can be requested if you graduated from the University of Cumbria from 2007 onwards. A single full professional award transcript can be requested at a cost of £65 for Health courses and £65 for QTS/PGCE courses. These documents can take up to 28 working days to produce.

If you are not able to find the document you are looking for or have any queries please contact [email protected]

If you choose to have this document sent by courier there will be an additional cost of £60 at the checkout. This will provide a more secure delivery. If you wish to use a courier, please note that they will not deliver to PO Box addresses. There is no additional charge for postage to UK addresses. If you wish to arrange your own courier collection you will need to send the waybill to the assessment team by email to enable the collection of your documents.

Important Information - please read before ordering:

The full Professional course transcript is an official document, which comprises of your module results as per the standard award transcript and your training record as applicable.

If you have an additional form or cover note which you need us to include with your transcript order, please email this to [email protected] quoting your order reference number, after you have placed your order. A member of our team will then ensure that this document is sent out with your transcript as required.  

Copies can be sent to you or directly to the authority. Please state the address of the recipient when ordering.

Please note that information on courses studied at our legacy institutions prior to 2007 are not available. Please see the Confirmation of Study prior to 2007 option. 

Courses where the Full Professional transcripts are available are:

• Pre-Registration Nursing and Midwifery – transcripts of results, transcript of training and course syllabus where available
• Diagnostic Radiography, Occupational Therapy (BSc and MSc) and Physiotherapy (BSc and MSc) – transcripts of results, transcript of training and course syllabus where available
• BA/BSc QTS and PGCE - transcripts of results, placement information and course syllabus where available

Please note: the Official Documents and Letters service through our online store has re-opened but continues to operate on a remote and reduced model, in line with the majority of University services. As a result, the team have had to significantly adjust their processes and they are not currently able to work to published timescales. Under usual circumstances, orders can take up to 28 days to turn around – this may now take up to 60 days in the current situation.

A Confirmation of Placement Hours document can be requested at a cost of £20.

For University of Cumbria students who commenced study from 2007 onwards ONLY.

If you are not able to find the document you are looking for please contact [email protected]

Confirmation of Placement hours will confirm the placement hours completed throughout your programme of study and where available the age ranges for these placements only. This document will not detail the module marks, award classification or award title. These documents can take up to twenty-eight working days to produce. This does not include the delivery period.

 Information - please read before ordering:

• If you graduated or exited before 2007 this information is not available
• If you choose to have this document sent by courier there will be an additional cost of £60 at checkout. This will provide a more secure delivery and in some instances a quicker delivery service. If you wish to use a courier, please note that they will not deliver to PO Box addresses.

If you have any queries, please email [email protected]